Orders & Shipping

Sophie wants to make it easy and fun to shop at Sophie’s Closet. And because she’s dedicated to spreading joy and magic around the world, she’s delighted to offer Free International Shipping on all orders over US$150! That’s right- regardless of weight or shipping destination, every order qualifies for free express shipping and free gift wrapping too! And customers in the United Arab Emirates and GCC countries* qualify for free shipping regardless of their order total.

It’s Easy To Place Your Order

1. Decisions, decisions! When you’ve chosen your perfect collection of sparkly jewels, add them to your cart.
2. Next, proceed to checkout and register by entering your name, address, and contact number.
3. Choose your preferred method of payment.
4. You’ll receive an e-mail confirmation immediately!
5. Your order will ship within 3-4 business days – so you’ll be adorned with your new beauties before you know it!

How To Pay For Your Order

COD (UAE Customers Only): We offer a free cash or credit card on delivery service to our customers in the United Arab Emirates. If you prefer to pay for your order at delivery, please select this option at checkout. You’ll receive your order within 3 business days and do not need to make any payment online***

Online Payments: We accept PayPal, Visa, MasterCard, and Visa Debit.

Transfer: If you’d like to send your payment through your bank or Western Union please contact us for details- we’re glad to help!

Shipping Options

U.A.E Delivery: We offer a free COD service as mentioned above. Delivery may take up to 3 business days.

UAE Urgent Same Day Delivery: Same day delivery in the United Arab Emirates is available for AED100.  Orders placed between 8AM to 1PM (GMT+4) Saturday to Thursday will be delivered on the same day.

GCC/Middle East Delivery: We offer free Express Delivery shipping to most GCC countries (Bahrain, Qatar, Oman, and Saudi Arabia). Delivery to these countries may take 4- 7 business days.****

International Delivery: Express Delivery US$29 (5-10 business days), Rush Delivery US$35 (3-6 business days) or Fedex Priority US$59 (2-4 business days)****

A tracking number is provided for all shipping options and will be updated within 24 hours of dispatch.

Returns & Exchanges

Please check our Returns Policy page

* We require a minimum order of US$150 for free International Express Delivery which takes 5 to 12 business days. UAE and all GCC countries (excluding Kuwait) qualify for free shipping regardless of order total.
** UAE orders placed between 8AM to 1PM (GMT+4) Saturday to Thursday will be delivered on the same day
*** COD orders in the United Arab Emirates cancelled after dispatch are subject to penalty fee of AED 50 ($13.5)
**** International orders can incur duties and taxes that are determined by the customs agency within your country. Sophie’s Closet will not be responsible for the payment of any import duties and taxes.