To provide you the best possible products and services, we will request specific personal information when you register at Sophie’s Closet and when you make a purchase. Any personal information collected on Sophie’s Closet is knowingly and voluntarily provided by customers and visitors to our site.
At registration, we collect your name, shipping and billing addresses, telephone numbers, and e-mail address in order to deliver your orders promptly and to the proper location. We use your e-mail address to send you emails following a purchase to confirm and provide the status of your order. Please note that should any of your items be on-reserve, out-of-stock or discontinued, you will receive an additional email after your order confirmation specifying the specific status of each item in question. If necessary, a Customer Service Representative may contact you by telephone to resolve any issues concerning your order.
We may occasionally run contests and other similar promotions on our site in which we ask visitors for contact information. We use this contact information to send registered users and current customers information about our company as well as marketing and promotional materials from our company.
We use your IP address to help diagnose problems with our server and to administer our Web site. Your IP address is also used to help identify you and your shopping cart. Your name and password are used to verify that you are a registered customer and prevent anyone else who may have access to your computer from ordering in your name without your express permission.
Any email that you may sent to us or any correspondences are strictly confidential and are not distributed to any partner or third party.
Any information you provide will be used to:
1. Improve upon and personalize the Web site content and services to enhance your shopping experience;
2. Better our customer service;
3. Contact you about Web site updates, special offers, new products and services.
Sophie’s Closet has third party relationships with credit card processing companies, shipping companies and the company from which we lease our servers. These companies only have access to information that is necessary for each to fulfill their respective roles in completing our customers’ orders.
Sophie’s Closet reserves the right to share personal information with legal authorities to the extent required by law.